EE in The News

 

 

So you’ve probably all seen the news recently where EE were fined by Mobile Regulators, Ofcom.

Ofcom issued EE a fine of £2.7 Million for overcharging customers.

We would just like to clarify that this particular issue on billing from EE is in relation to calling “150” from abroad. EE charged an incorrect rate of £1.20 per minute to customers calling from the US to EE, this rate should have been only 19p per minute.

If you have been abroad and are concerned you may have been overcharged please bring your bills in for us to go over with you.

Even if you haven’t been abroad, if you feel you have been overcharged or your bills aren’t what they should be, please don’t hesitate to get in touch and we will help clarify your bills.

 

For more information on the fine charged by Ofcom, please see the article below

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ee-fine

 

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